Performance Guarantee

Glossy, frizz-free hair after a YUDIVA treatment

The YUDIVA Performance Guarantee

We stand behind every formula — if it doesn’t perform as promised, we’ll make it right.

YUDIVA treatments are professional-grade, 100% formaldehyde-free, and built to deliver consistent, long-lasting smoothing. We’re so confident in the results that we back your order with our performance guarantee.

Our promise: If a YUDIVA treatment, used as directed by a licensed professional, doesn’t deliver the smoothing performance we promise, we’ll replace it or make it right.

How it works

1

Use as directed

Apply per our professional instructions on a suitable client and hair type.

2

Tell us within 30 days

Reach out with your order number and a description of the result.

3

We make it right

Eligible cases receive a replacement or resolution after a quick review.

What’s covered

The guarantee covers professional-use product performance when applied as directed. It doesn’t cover misuse, improper application, or use outside the product’s intended purpose. Full terms are confirmed at the time of a claim.

Try YUDIVA with confidence

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Offered by YUDIVA for professional, salon-use products applied by licensed professionals. YUDIVA may update these terms.